Forgotten your order reference
If you can't remember your order reference number then click on the link immediately below the 'Order Ref:' input box (highlighted below). The link creates an email addressed to firstname.lastname@example.org. Once we receive this will will send you a reminder of your Order reference by return email. When you receive the reminder email simply copy and paste the order reference number into the box, enter your email address into the other box, then click 'Activate'.